Customer Communication and Work Authorization
This authorization is made this October 20, 2020 by and between Restoration Doctor LLC, hereinafter referred to as Restoration Doctor and hereinafter referred to as the Client. The Client authorizes Restoration Doctor to proceed with its recommended procedures to preserve, protect and secure from further damage the property located at: Providing the Client has valid effective insurance coverage for all or part of the services to be performed by Restoration Doctor, the Client further authorizes and directs their insurance carrier to pay Restoration Doctor directly, and to name Restoration Doctor on any and all insurance drafts applicable to this loss.
Effect of Abnormal Water: Water indoors is an abnormal condition and can cause or contribute to a number of problems. The damage and health implications increase the longer materials remain wet. There are at least four progressive stages of indoor water damage.
1. Water migrates into areas not originally affected. Water spreads laterally into adjoining rooms, penetrates materials below and wicks up into porous materials above. It is best to evaluate all affected areas, not just areas with visible saturation.
2. Saturated materials begin swelling as they absorb moisture. In many situations, drying and restoration will restore them, and in others, the damage may be permanent. Rapid drying will help reduce the chance of permanent damage.
3. As water evaporates it causes an abnormal humidity condition. High humidity can damage some porous materials if allowed to continue. Humidity damage is most common when the indoor humidity exceeds 60% over time. It is best to reduce indoor humidity quickly to help prevent humidity damage.
4. After water intrusion, mold and bacterial spores can germinate and multiply. Microorganisms can cause mold damage and degrade indoor air quality. Some microorganisms produce antigens and allergens, which cause allergies while others can cause infections and toxic diseases.
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Signed by Shoughi Darakhshan
Signed On: October 2, 2020
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Document Name: Customer Communication and Work Authorization
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